About Us

The founders of the WAKEUP CALL website have served the hospitality industry, in all aspects of risk management, for over 20 years. We began as an insurance brokerage, dedicated to hotels. We extended our national services beyond hotels to include resorts and spas. This expansion provided the increased expertise in risk management services such as, property inspections, onsite training, OSHA compliance resources, HR services and other areas requested by our clients.

We recognized the need for risk management services, when the department began to grow faster than the brokerage. By providing 20-plus years of in depth service to a single industry, our team has become nimble and knowledgeable about virtually all hotel, resort and spa risk exposures. Our decades of expertise in hospitality risk management lead to the creation of the WAKEUP CALL website.

Our collective decades of experience and expertise provided a unique foundation on which to build a powerful website, allowing you to do online what we have been doing in onsite, in person. Until now the hospitality industry has been under serviced by a couple of general resources, providing minimal support. No other single-source provides complete, real-time information and tools to manage emerging issues. The WAKEUP CALL website content was created for the hospitality industry's specific risk management needs.

WAKEUP CALL, it's all here except for insurance - you have a broker for that.

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  • Live Human Resource Services
  • Employment Law Hotline
  • 24/7 Online Training
  • 100's of Industry Specific Downloadable Documents
  • Claims Management
  • Certificate of Insurance Tracking
  • Intranet Options for Multiple Locations
  • SDS Library
  • Up to Date Industry News
  • Special Offers/Discounts for Additional Services
  • More and More Being Added
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